At Harvin Interiors, your satisfaction is our priority. If you are not completely satisfied with your purchase, our Refund & Return Policy provides guidelines on how to return your items and request a refund. Please review the policy below.

1. Eligibility for Returns

• Return Period: Items may be returned within 14 days of receipt.
• Condition: Returned items must be unused, in their original condition, and include all original tags, packaging, and accessories.
• Exceptions: Custom-made or personalized items are not eligible for return unless they are defective or damaged upon arrival.

2. Return Process

• Initiate a Return:
  Contact our customer support at support@harvininteriors.com or call +91-9310783568 with your order number and reason for return.
• Return Authorization:
  Once your return request is received, we will provide you with return instructions and, if applicable, a return merchandise authorization (RMA) number.
• Shipping:
  Items must be securely packaged for return shipment. Unless the return is due to an error on our part or a defective product, return shipping costs will be borne by the customer.

3. Refund Process

• Inspection and Approval:
  Upon receipt, your return will be inspected. If the item meets the return criteria, your refund request will be approved.
• Refund Method:
  Approved refunds will be processed using the original payment method. Please allow a few business days for the refund to be credited to your account.
• Shipping Fees:
  Shipping charges are non-refundable except when the return is due to a defective product or our error.
• Partial Refunds:
  If only part of your order is returned, a partial refund will be issued based on the returned item(s).

4. Exchanges

• Exchange Process:
  If you prefer an exchange, please contact our customer support to discuss available options. In some cases, you may need to return the original item for a refund and then place a new order for the desired product.

5. Damaged or Defective Items

• Reporting Issues:
  If you receive a damaged or defective item, please notify us within 48 hours of delivery. Provide photographic evidence and a detailed description of the issue.
• Resolution:
  We will work with you to resolve the issue, which may include a replacement, repair, or full refund.

6. Non-Returnable Items

Certain items cannot be returned, including but not limited to:

• Gift cards
• Downloadable products or digital content
• Items explicitly marked as “final sale”

7. Modifications to the Policy

Harvin Interiors reserves the right to modify or update this Refund & Return Policy at any time without prior notice. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

8. Contact Us

If you have any questions or need further assistance regarding our Refund & Return Policy, please contact us:

Harvin Interiors
Address: V-143, ch Fateh Singh Marg, Budh Bazar Road, Delhi 110053
Phone: +91-9310783568
Email: support@harvininteriors.com