Harvin Interiors (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website (www.harvininteriors.com) and purchase products through our eCommerce platform. Please review this policy carefully to understand our practices regarding your data.

1. Information We Collect

Personal Information

When you interact with our website, we may collect personally identifiable information including, but not limited to:

• Contact Details: Name, email address, phone number, and postal address.
• Payment Information: Credit/debit card details or other payment credentials (processed securely via third-party payment gateways).
• Account Credentials: Username, password, and other registration details.
• Order Information: Product selections, shipping preferences, and order history.

Non-Personal Information

We also collect non-identifiable data that cannot be used to trace your identity, such as:

• Technical Data: IP address, browser type, operating system, device identifiers, and access times.
• Usage Data: Pages visited, navigation paths, and interactions with our website through cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Order Fulfillment: Processing orders, managing payments, and coordinating delivery.
• Customer Service: Responding to inquiries, troubleshooting issues, and providing technical support.
• Website Improvement: Enhancing website functionality, analyzing user behavior, and personalizing your experience.
• Marketing and Communication: Sending newsletters, promotional materials, and updates on products or services, subject to your consent where required by law.
• Legal and Compliance: Complying with regulatory obligations and protecting our rights.

3. Disclosure of Your Information

We may share your information with:

• Service Providers: Trusted third-party partners who assist with payment processing, shipping, analytics, and marketing services.
• Legal Authorities: When required to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to applicable data protection requirements.

4. Data Security

We implement industry-standard security measures to protect your personal information. This includes:

• Encryption: Using secure encryption protocols during data transmission.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Reviews: Continuously assessing our security practices and updating them as necessary.

While we take every precaution to protect your data, no online transmission or storage system can be guaranteed 100% secure. You are encouraged to use secure networks and protect your login credentials.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance User Experience: Personalize content and remember preferences.
• Analyze Website Traffic: Monitor user behavior to improve our services.
• Marketing Purposes: Deliver targeted advertising based on your browsing behavior.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features on our website.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Order History: Retained for up to 7 years following your last transaction, unless a longer period is required by law.
• Legal Requirements: In some cases, we may retain data to comply with legal obligations or for legitimate business interests.

Once your data is no longer required, we will take reasonable steps to securely delete or anonymize it.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These rights include:

• Access: Requesting details of the personal information we hold about you.
• Correction: Updating or correcting inaccurate or incomplete data.
• Deletion: Requesting the deletion of your personal data, subject to legal obligations.
• Opt-Out: Withdrawing consent for certain uses of your data, particularly for marketing communications.

To exercise your rights, please contact us using the details provided below.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided us with personal information, please contact us immediately so that we can take appropriate measures to delete the information.

9. International Data Transfers

If you are accessing our website from outside India, please note that your information may be transferred to, stored, and processed in India where our servers are located and our central database is operated. We take appropriate measures to ensure that your personal information is protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Harvin Interiors
Address: V-143, ch Fateh Singh Marg, Budh Bazar Road, Delhi 110053
Phone: +91-9310783568
Email: support@harvininteriors.com